Terms and Conditions – Kayceen1981 Jewellery and More

Effective Date: February 4, 2026

Welcome to Kayceen1981 Jewellery and More. By accessing our website, placing an order, or using our services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. Business Information

Kayceen1981 Jewellery and More is an online retail store based in Jamaica. We offer jewellery, wigs, clothing, lingerie, fashion accessories, beauty products, and related items.

2. Use of Website

By using this website, you agree to:

• Provide accurate and truthful information when placing orders

• Use the website for lawful purposes only

• Not attempt to damage, hack, or misuse the website or its content

We reserve the right to refuse service to anyone who violates these terms.

3. Product Descriptions

We aim to provide accurate product details, images, and pricing. However:

• Colours and appearance may vary slightly due to lighting, screen display, or supplier differences

• Product availability may change without notice

• We reserve the right to correct pricing or description errors

4. Pricing and Payment

• Prices are listed in Jamaican Dollars (JMD) unless stated otherwise

• Full payment must be made before orders are processed or shipped

• Accepted payment methods may include:

  • Bank transfers

  • Online payment platforms

  • Cash on delivery (if offered)

Prices are subject to change at any time without notice.

5. Order Processing

• Orders are processed within 1–3 business days after payment confirmation

• Customers must ensure shipping details and contact information are correct

• We are not responsible for delivery delays caused by incorrect customer information

6. Shipping and Delivery

• Delivery services are available across Jamaica and may be available internationally

• Shipping fees are paid by the customer unless promotional offers apply

• Delivery times vary based on courier service and location

• Once orders are handed to the courier, Kayceen1981 Jewellery and More is not responsible for courier delays, loss, or damage during transit

7. Returns, Refunds and Exchanges

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Lingerie

• Wigs

• Beauty and skincare products

• Earrings (unless defective)

Return Eligibility

Returns or exchanges may be approved if:

• The wrong item was sent

• The item is defective or damaged upon arrival

Customers must:

• Report issues within 48 hours of receiving the item

• Provide proof of purchase

• Return items unused, unworn, and in original packaging

8. Jewellery Care Disclaimer

Our store sells stainless steel, plated jewellery, and fashion jewellery.

Customers are responsible for proper jewellery care. Jewellery durability may be affected by:

• Exposure to water

• Chemicals, lotions, or perfumes

• Improper storage

• Normal wear and tear

These are not considered product defects.

9. Custom and Special Orders

• Custom or special-order items require full payment before processing

• Custom items are non-refundable unless defective

10. Order Cancellations

• Orders may only be cancelled before they are processed or shipped

• Orders cannot be cancelled once shipped

11. Intellectual Property

All content on this website, including logos, product images, text, and branding, belongs to Kayceen1981 Jewellery and More. Unauthorized copying or use is prohibited.

12. Privacy and Customer Information

Customer information is used only for:

• Processing orders

• Delivery purposes

• Customer service and communication

We do not sell or share customer information with third parties except when required for payment processing or shipping services.

13. Limitation of Liability

Kayceen1981 Jewellery and More is not responsible for:

• Allergic reactions to products

• Damage caused by misuse or improper product care

• Courier delays, loss, or damages outside our control

Customers are encouraged to review product details before purchasing.

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website means acceptance of any updated terms.

15. Contact Information

For customer support or inquiries, please contact:

Kayceen1981 Jewellery and More
Location: Jamaica
Email: [email protected]
Phone/WhatsApp: 876-317-2251
Social Media:TikTok - Kayceen1981 Jewellery and More (@kenishachung)